Refund Policy
Effective date: September 27, 2026
14-day no-questions-asked refund
You may request a full refund within 14 days of your first purchase or initial subscription, without giving a reason. Subsequent renewal charges are also eligible for a full refund if you request it within 14 days of the charge and have not used the new period.
How to apply
- Contact [email protected] and include the order number from your purchase result page.
Refunds are returned through the original payment channel. Arrival time depends on the payment method and card issuer.
Your license after a refund
Once a full refund is completed, the corresponding license automatically becomes invalid. Publishing, uploading, and similar operations stop at the client's next online validation; local data is not deleted. Partial refunds do not automatically disable the license.
Canceling a subscription
Canceling automatic renewal does not issue a refund. You can continue using the software for the paid period, and no further charge is made when it ends. To cancel, contact support with your order number.
Chargebacks
If you initiate a card chargeback or a payment institution issues a chargeback warning, the corresponding license automatically becomes invalid. If the chargeback is withdrawn, contact us for manual restoration.
Statutory rights
This policy does not affect any rights granted by consumer protection laws in your region.
